At King Minos Retreat Resort & Spa, we developed a comprehensive wellness concept tailored to the premium character of the resort and the demands of modern luxury hospitality.
We shaped the SPA experience with a strong focus on quality, personalized care and the overall wellness journey of each guest, while also undertaking the organization and support of its daily operations.
- Wellness concept development.
- Treatment and service menu design.
- SPA operations organization.
- Staff recruitment and selection.
- Team training and ongoing support.
- Service quality control.
- Daily management and sales support.